The Brains

Walter is all about the “rules” but even he recognizes the need for help as how people and organizations work continues to evolve. To best help you develop rules of engagement, Walter uses our patent-pending, Waste, Opportunities for Improvement, and Risk Engine (WORE) as well as Artificial Intelligence from Microsoft (Cognitive Services).

Simply put, Walter is a revolutionary tool for organizations seeking to adopt a true Agility because it removes much of the judgement and biasness from people responsible to optimize processes.

Artificial Intelligence (AI)

Employing Microsoft’s Cognitive Services allows Walter to more accurately and consistently identify concerns in your governance to include risks, potential or known gaps, and reading comprehension.

In subject areas where you need more understanding, Walter even employees AI to provide the most relevant readings, images, or videos to learn from.

Possible FindingsDetailsIntent
Use of More than One LanguageAuto-identifies use of a language other than the corporate standard.Along with common words and terms, increases clarity and consistency.
Writing SentimentAuto-identifies writing sentiment as positive, neutral, or negative.Establish a tone that is as positive as possible to increase comprehension.
* Currently, only English and French language are supported but Walter is built to be multi-lingual.  Please contact us for supporting other languages.

Automated Moderation

 

Possible FindingsDetailsIntent
Personally Identifiable Information (PII)Auto-identifies potential information that appears to be a phone number or personal email address.

For those in the United States, Walter also auto-identifies social security numbers and driver license numbers.
Increase security of personal information and provide opportunity to be role-specific vice person-specific.
Use of Inappropriate LanguageAuto-identifies words and terms that may be deemed offensive as well as capturing who created that text and when.
Increase professionalism and comprehension for those whose first language differs from the organizations.
Use of SlangAuto-identifies words and terms that may be deemed as slang.
Increase professionalism and comprehension for those whose first language differs from the organizations.

Waste, Opportunity, an Risk Engine (WORE)

Our web-based WORE services analyzes data from the AI findings to provide additional real-time analysis based on Agile Principles & Values and Lean Thinking to provide you greater guidance on how to improve. For organizations that “need” to document non-alignment to community standard frameworks (Scrum, LeSS, SAFe, etc.) Walter can provide that too.

Possible FindingsDetailsIntent
Lack of Governance DetailsAuto-identifies all gaps in your governance framework. Helps ensure completeness so the entire governance framework can be analyzed.
Duplication of AccountabilitiesAuto-identifies activities where more than a single role is accountable.Having more than a single role accountable for an activity will eventually lead to misunderstanding of who is doing what, why, when, and how.
Non-alignment to Team FrameworksAuto-identifies potential misalignment to “standardized” team frameworks.Establishes an opportunity to accept the variance or adjust governance.
Non-alignment to Multi-Team FrameworksAuto-identifies potential misalignment to “standardized” multi-team frameworks.Establishes an opportunity to accept the variance or adjust governance.
* All WORE findings result in the auto-creation of tasks and risks, so you can easily understand Walter’s suggestions and manage them to completion. For findings, you want assistance with, Walter again leverages AI to provide the most relevant learning opportunity in the form of text, imagery, or videos.

Customized Use of the WORE

Because of the tool’s uniqueness, we have loosely coupled the WORE services from Walter so that organizations have an opportunity to exploit it with their own software. To learn about using the WORE service please go to the RESTful API page.

Enhancements at No Additional Cost!
As the WORE is completely data driven we continually identify and add logic to auto-identify waste, opportunities for improvement, and risks at no cost to our customers. Another advantage with the WORE is that as new tools, processes, regulations, compliances, etc. are introduced we can accommodate.


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